Privacy Policy Overview
Learn more about how your information is handled and protected
Type of Data Collected
We collect only the information needed for providing route details, support, or improving our services—such as contact info, device data, and submitted feedback.
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→Contact details provided by you
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→Device and browser details
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→Route usage information
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→Submitted questions or feedback
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→Interaction with web features
Information is gathered securely and never sold. Personal data is used for operations, communication, and to improve our guides.
Purpose of Data Use
We use collected information to answer inquiries, maintain and update guides, enable access, and enhance overall user experience on our routes.
No personal data will be used for unrelated marketing. Data usage supports our core goal of reliable, secure visitor experiences.
Your Rights and Choices
You may request to access, update, correct, or delete your personal data. Requests are processed as the law requires. Email or call us for assistance.
Right of Access
You can ask for a copy of your data
Right to Rectification
Request correction of incomplete records
Right to Erasure
Request deletion if applicable
Right to Portability
Transfer your data upon request
Limited Data Sharing
We share minimal data only with service providers helping us deliver the website and maintain security.
No user data is transferred internationally except as required for technical support or legal compliance.
Data Security Measures
Industry-standard security tools protect your information against unauthorized access. Data is encrypted and reviewed regularly.
Your personal data access is restricted to only those who require it to fulfill their job duties.
Who to Contact
Address: Level 27 Penthouse, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur 59200 Malaysia
Phone: +6012-243 2331
Email: content@solunexari.sbs